Before I would approve an enterprise AI agent to send a customer update, I would want to see more than an “Allow” button. I would want to know what...
When I scope a practice experience, I want to know what the learner must decide before I decide how the character should respond. A convincing...
Before starting a pilot, I want the organisation and the provider to agree what decision the pilot is meant to support. “See whether people like the...
An AI character can be convincing and still give a learning system the wrong evidence. If the character invents a fact, offers the answer or...
A sentence can be translated accurately and still change the decision a learner thinks they are being asked to make. The level of commitment,...
The number I most want to inspect in a learning report is the one that looks easiest to accept. A precise score can make an interpretation feel...
I would be cautious about celebrating an improved simulation score if the person returns to a workplace where they have no opportunity to use what...
If someone immediately replays a conversation and gets a better result, I want to know what changed. They may have understood the decision more...
“You need to communicate more clearly” gives a learner a problem without showing them where to begin. I would rather point to the moment they offered...
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